Pilot Services

Pilot Services

Allow us to pilot your installation. In doing so we can adjust all of your settings so that your computer applications are running as well as possible. This option is primarily here to assist you to get on your way as soon as possible.

Novism Synergy Concepts Cyber Station works diligently to provide you the services that you require in order to reach your clients.

If you are a new Venue and require assistance setting up your system, we can provide you limited technical support remotely from our office to yours.

We kindly ask that all Pilot Services are scheduled by appointment. This way we can provide you the absolute best service possible.

Check Our our Knowledge Base:

Check out our Knowledge Base first to see if you can find the answers you seek.

As you may already know, Novism Synergy Concepts is constantly growing thanks to your support and your assistance. Our mission is to expand and provide individuals such as yourselves the knowledge and the tools to be able to assist the many in this growing time of change. We appreciate all of your support and all of the documentation submitted by yourselves.

You may look through our Knowledge Base to find most of your answers. If they are not available and you would like to submit an FAQ, please feel free to submit one by sending us an email, or placing the suggestion within the Knowledge Base itself.

Ask our Online Live Support / Venue Support

If this is an emergency, then click on the our Online Support / Venue Support to see if our technicians can assist you with your needs. Be aware that our Online Venue Support is only a level one or a level two.

By Appointment Only:

To make use of our Pilot Service you must have an appointment already setup.

To schedule an appointment, please go to http://helpme.novism.org and select Category: Venue Support.

Pilot Services:

Team Viewer ...............................................<click me>

This application is placed here for convenience purposes. Please visit our TeamVeiwer Website for more information.

Step One:

Download and run the following software above.

Step Two:

Contact your Live Support and have them online when you are finished

Step Three:

Be ready to provide your TeamViewer ID and Password.

Note: Once you close the program it should not be running in the background. This is a quick support tool only that we may use for our Pilot Services.